His Home Was Falling Apart and He Had No Idea: Mr. Woods’ Experience with Continental Siding Company
When Mr. Woods first noticed signs of deterioration on the exterior of his home, he knew it was time to take action. After 22 years of residing in his home, he wanted to bring back its former glory and protect it from further damage. In his search for a long-lasting solution, Mr. Woods discovered us.
A Smooth Installation and Unexpected Obstacles
Initially, the installation process progressed smoothly, and Mr. Woods was pleased with the excellent pace and quality of the work. However, a significant challenge emerged—a severe case of wood rot on the right side of his home. Production had to be temporarily halted to assess the extent of the damage and develop a plan for repair.
The Concerning Discovery
Discovering the water infiltration behind the steel siding, which had caused extensive wood rot, was shocking for Mr. Woods. He couldn’t have anticipated the severity of the issue and was left wondering how to proceed. Our team understood the stress and concern, which led us to promptly address the problem and provide support every step of the way.
A Visit From Alec
With such a distressing discovery on a project, our team made sure to alert Alec, our owner, who personally met with Mr. Woods to talk about what was going on. Alec assured him that our team would find the best solution at the lowest possible cost, instilling confidence and reinforcing Mr. Woods’ belief that he made the right choice by choosing to work with us. We want our customers to have confidence in our team and know that, even if something goes wrong, we have their backs.
Fair Pricing and Integrity
During a time when wood prices and building costs were skyrocketing, we stuck to the original price quoted for the wood, even as our team performed additional work to replace the damaged materials. We believe in fairness and integrity, and we wanted to do right by Mr. Woods, who said that few other companies would have shown such commitment to their customers.
A Lasting Outcome
As promised, we completed the work with excellence and care. Mr. Woods couldn’t be happier with the results and has received numerous compliments on his home’s new and improved appearance, even from those in the home improvement industry. Most importantly, he feels a sense of relief and peace knowing that his home is now protected from any potential water damage or wood decay in the future.
Mr. Woods has shared that he’s looking forward to the financial benefits of the project. With the rubber strait we installed, he expects a downward trend in his utility bills due to the double insulation provided. As a retiree, he values the freedom to enjoy his time without worrying about ongoing repairs.
A Project Well Done
For Mr. Woods, the decision to choose Continental Siding Company to restore and protect his home has proven to be the right one. Our commitment to fair pricing, exceptional customer service, and lasting results have exceeded his expectations. With help from our team, he has regained the beauty of his home, and he’s glad to have a future free from the concerns of water damage and wood rot. For us, we couldn’t be happier to have provided such value for an amazing customer. Thank you, Mr. Woods!